Heat pumps are an excellent choice for efficient home heating systems. Heat pumps function by pulling warm air from the atmosphere outside your house and pumping it into your home. Heat pumps also function as air conditioners in the summer, taking cool air from outside and circulating it around your home to lower internal temps.

Besides being some of the most efficient systems, you still need heat pump repairs from time to time. Like any other appliance, the earlier you resolve issues, the less likely your system will suffer secondary damage. Big City HVAC & Appliance Repair understands how much you depend on your heat pump for everyday comfort.  You can rely on our timely and affordable heat pump system repair services to never go a day without your heat pump.

Signs Your Heat Pump Needs to be Repaired

Not sure whether your heat pump requires repair? Watch out for these telltale signs. If you notice any of these signs, do not hesitate to contact a heat pump repair service in your area.

1.   Short Cycling

Short cycling refers to when your heat pump switches on and off more frequently than usual. Instead of switching off after attaining the set internal temperature, your pump may run continuously. Short cycling indicates that your system requires heat pump repair.

2.   Unusual Noises

You may pick up rattling, flapping, or screeching sounds when your heat pump runs. Unusual noises may indicate anything from loose fan belts to non-lubricated fan motors. Contact our  HVAC services to check if you need your heat pump repair service.

3.   Inadequate Heating

Your heat pump is on, but you are still shivering. Maybe you no longer get the temperature you set on the thermostat. If your heat pump is no longer supplying enough heat, it may point to refrigerant leakage, a problem with the fan motor, or a thermostat issue. Your local heating repair services can diagnose and get your heat pump repaired.

4.   Unusual smells

Musty or rotting smells from your heat pump indicate a clogged condensate line or debris buildup on the evaporator coil. A burning smell should cause an alarm due to the potential fire risk. A burning smell indicates the failure of some electrical components. Turn off your pump and contact the heat pump repair service to examine and fix the issue.

5.   Interrupted Airflow

Poor airflow may result from clogged or punctured ducts. If your ducts are okay, the pump itself may be the cause. It could be dirty air filters, dirty coils, or the outside unit is malfunctioning. Contact us and our heat pump repair technicians will take care of it. 

6.   Water Leakage

Promptly attend to water pooling around your heat pump or condenser unit and any other leakage signs. It may be anything from refrigerant leakage, condenser drain blockage, or frozen evaporator coils.

7.   Higher Utility Bills

Have you noticed that your utility bills have skyrocketed, but your comfort is deteriorating? You may want to get heat pump repair professionals to have it checked. A faulty heat pump works extra hard to keep the set temperatures, consuming more power.

Types of Heat Pumps We Repair

Our heat pump repair technicians have experience repairing all types and brands of heat pumps. The most common heat pump we repair is the Air Source heat pump. Other types we repair include: 

  • Water source
  • Ground source
  • Hybrid heat pumps
  • Absorption heat pumps

Trust the Heat Pump Repair Experts

Heat pumps work in conjunction with other heating and cooling systems, and it is challenging to pinpoint heat pump repair issues. We advise you to engage heating services experts whenever you need heat pump repair services. Our team of factory-trained and licensed heat pump system repair experts is ready to diagnose and fix your heat pump. We offer comprehensive heat pump repair and maintenance services in San Diego County and the surrounding areas. Contact us today to book heat pump repair services or call (691) 473 2984 to speak to an expert.

Why Customers Choose Us
Expert Technicians
Our team has certified and extensively trained technicians who have years of experience in troubleshooting even the most difficult HVAC and appliance problems.
Excellent Service
We do the job right the first time and with a smile on our faces. Only a sterling reputation in providing high-quality solutions of HVAC & Appliance services to our customers.
Fully Insured
Our team is fully insured, licensed and highly trained to do comprehensive repairs. Only affordable upfront prices and a seamless customer experience.
What Our Clients & PARTNERS Have to Say
June 14, 2022

Alex came out as promised when promised and made the repair on our icemaker. I appreciate his prompt and professional service.

June 14, 2022

I walked into a very wet kitchen floor this morning and quickly determined our refrigerator was leaking. I reached out to Big City via Yelp and within 10 min heard back from Val. We discussed a window of time we might meet later today and boom! the technician (Alex T) not only showed up on time but a bit early. He quickly went to work and the problem was solved within 90 minutes. Very efficient & fairly priced

June 9, 2022

I contacted them through Yelp at 9pm and they were the first to respond. Set up an appointment for 10-1 the next day and the technician arrived at 11am. His name was Ozzy and he was very nice, clean-cut, and respectful. Took about 40 minutes to diagnose the problem, get the part from his car, and get the oven working again.

June 3, 2022

My dishwasher has been a stinky nightmare these last few months. The water wasn’t draining, just sitting causing a disgusting smell at least once a week. I finally decided enough was enough and reached out to some appliance companies in my area of San Diego. This company responded quickly and their price estimate was fair. I was able to get s next day appointment at noon. Highly recommend!

May 26, 2022

This company was referred to me by my home warranty carrier. Leo was out the same day to repair my washer that was leaking. Badabing badaboom – fixed!! Professional – clean – knowledgable – great service!! Thank you Leo!!

May 20, 2022

Nick was amazing! He was polite, professional, knowledgeable, and fixed my dryer issue in the one visit which I did not expect! He also gave me some tips and some guidance about keeping my dryer in good shape with proper use. I would highly recommend working with them! Thank you, Nick:)!!

November 28, 2021

I have a 10 year old Kitchenaid Stove that the broiler quit working. Mark from Big City came out and new right away what was wrong. He had the correct parts with him and fixed it quickly. He was very polite, clean and tidy. Would use them again for any appliance repair.

November 3, 2021

Great job! My washer wouldn’t agitate or spin and it had been previously fixed by Best Buy when it was under warranty for the same issue. This time it is fixed and so quiet! I feel like Big City made it better than when a Best Buy fixed it! Thanks to the tech who came this am!! Happily not going to the laundry mat anymore!

November 3, 2021

Both our washer and dryer needed repair at around the same time, so we tried Yelp to get a quote.  It was a Sunday morning and we were pleased that Big City responded within minutes, offering to send a technician to do a diagnostic the same afternoon at a very reasonable price.  Vlad arrived on time and spent an hour with us, thoroughly going over each appliance.

February 27, 2021

Surprised to see a GE range microwave die after a year of home ownership.  Since it matched the other kitchen appliances I figured I’d give repair service a try to avoid having to buy a more expensive non-matching unit. To my further surprise Big City Appliace Repair came out to pull the unit & repaired same day for a low flat fee.  Service tech Mark was professional courteous and fast.  I’d use this team again!  Good luck

February 1, 2021

Very satisfied with their services and customer service! Val didn’t take too long to figure out what the problem was with my 20 y/o fridge. He’s is super knowledgeable! Excellent service. Very professional, did a great job at fixing our stove. The serviceman was awesome!

Heating & Air

From our very first interaction with BigCity, we were impressed. Everyone was extremely knowledgeable, thorough, friendly and honest. We entertained multiple HVAC companies to perform the services needed but BigCity’s experience was better than anyone else. They did a wonderful job. They are local and and very responsive.

Heating & Air

From our very first interaction with BigCity, we were impressed. Everyone was extremely knowledgeable, thorough, friendly and honest. We entertained multiple HVAC companies to perform the services needed but BigCity’s experience was better than anyone else. They did a wonderful job. They are local and and very responsive.

Frequently Asked Questions

What is Included In Heat Pump Repair Services?

A comprehensive heat pump repair service may include all or some of the following, depending on your pump’s specific issues.

  • Checking the ductwork, blower motor, and evaporator coils for debris and dust that may block airflow.
  • Checking for leakages and measuring refrigerant levels
  • Checking for the continuity of electrical wiring
  • Inspecting and lubricating moving parts
  • Checking the thermostat for correct operation
  • Cleaning the external system

What Causes a Heat Pump to Stop Working Properly?

Your heat pump may stop working properly due to one or more of the following reasons: 

  • A clogged air filter
  • Blocked air ducts
  • Refrigerant leakage
  • Faulty thermostat
  • Dust and debris buildup
  • Loose fan belts
  • Broken or folded fan blades

 Our heat pump repair technicians will run a complete diagnosis to determine why your heat pump stopped working correctly.

How Much Does it Cost to Repair a Heat Pump?

Heat pump repair cost depends on several factors, like the type and size of your heat pump and the type and number of repairs it takes to get it running normally.

 It will cost you $250 to $950 to repair the most common heat pump problems. The average heat pump repair cost is about $650, equivalent to replacing a mid-sized unit blower motor. On the lower end, it will cost you below $100 to recharge the refrigerant for a small heat pump, while it may cost up to $3500 to replace the compressor of a large unit.

Is a Heat Pump Worth Repairing?

Yes. Simple heat pump repairs like replacing air filters, recharging refrigerant fluid, or replacing the blower motor are justifiable. A straightforward way to determine if it is worth repairing your broken heat pump involves two primary considerations:

  • The age of the heat pump – A heat pump can last anywhere between ten and twenty years with good maintenance. By year ten, you will have replaced most of the simple parts. However, repairing an older unit may be too expensive as most parts have deteriorated. It would be more economical to buy a newer model with increased energy efficiency.

The cost of heat pump repairs – A new heat pump unit costs between $4000 and $7000 depending on size and installations costs. On the other hand, compressor replacement for a large pump costs about $3500 on average. If the heat pump repair costs  more than half the price of a new system, it is more economical to go for a new heat pump.

Does Big City Offer Heat Pump Repair Services Outside of San Diego, CA?

Big City offers heat pump repair services not only the city of San Diego but also the surrounding towns such as La Mesa, Alpine, Lakeside, Coronado, Poway, Chula Vista, Carlsbad, Encinitas, San Marcos, Solana Beach, Santee, La Jolla, El Cajon, Del Mar, Rancho Santa Fe, Ramona, and Lemon Groove.

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